Travel Advisor – Carrickmines Dublin

CLOSING DATE: 12/12/2023

COMPANY: Travel Escapes

About the Role: We are seeking experienced Travel Advisors to join our thriving team at our Carrickmines Office. You will play a crucial role in assisting our customers plan, choose, and successfully book their travel arrangements, leveraging your extensive product knowledge, exceptional questioning and listening skills. Collaborating with our team, you will actively drive business through sales leads, events, and maintaining strong relationships with existing customers. As a customer-centric organisation, we have exceptional customer service experience from our team members. Key Responsibilities:

  • Cultivate and maintain positive relationships with customers
  • Diligently identify and address customers' travel needs
  • Effectively promote travel offers, generating customer engagement and sales leads
  • Actively participate in promotional events and activities to enhance company visibility
  • Achieve individual and team sales targets consistently
  • Provide assistance with day-to-day operations as required
  • Demonstrate willingness to participate in and deliver training for personal and professional development
  • Possess strong administrative skills and the ability to follow processes accurately
Desired Competencies:
  • Proven ability to work towards individual Travel Advisor targets and team sales targets
  • Excellent communication and customer service skills
  • High level of accuracy and numerical proficiency
  • Enthusiasm and positive attitude with a commitment to contributing to the company's growth
  • Proficient IT skills
Essential Experience:
  • Minimum of 18-24 months of experience as a Travel Advisor
  • A proven track record of sales success
  • Passion for the travel and tourism industry
  • Extensive travel product knowledge with a strong understanding of supplier systems
  • Excellent sales and presentation skills
  • Customer-focused approach
  • Problem-solving aptitude
  • Team player mentality
  • Strong organisational and time-management skills
  • Exceptional communication skills
  • Recognised travel qualification (desirable)
A competitive salary based on your experience will be offered. Submissions: Please send a cover letter and C.V. to alan@travelescapes.ie - confidentiality assured.