JOB VACANCY: Senior Cruise Specialist
CLOSING DATE: 1/11/2026
COMPANY: Shandon Travel Worldchoice
Posted: August 2026 About Us Established in 1974, we are one of Ireland’s longest-established travel agencies. The Cruise Centre is our dedicated cruise division, and we’re looking for an experienced cruise professional to manage cruise (both Ocean and River) enquiries and sales. Remote working is a possibility. We’re looking for someone who has real cruise experience and can use that knowledge when advising customers, selling cruises and managing bookings. If you have taken a number of cruises yourself and are good at sales, even if you have not worked in travel previously, we would be interested in talking to you. Responsibilities
- Advise customers and sell cruise holidays across a range of cruise lines, itineraries & cabin types.
- Manage the full booking administration process: deposits, payment schedules, documentation and supplier deadlines.
- Deal with customer queries and provide advice based on your own cruise experience.
- Keep up to date with new ships, itineraries and cruise industry trends.
- Support marketing and promotional activity for the cruise department.
- Develop and maintain relationships with all cruise lines.
- Personal cruise experience: you’ve cruised multiple times (even if you have not worked in the travel industry)
- Excellent communication and customer service skills.
- The ability to work independently and manage your own workload
- A role based in our Grand Parade office in Cork city centre, or remote working.
- The opportunity to lead and maintain our dedicated cruise division within a well-established, trusted travel brand, Shandon Travel. You will have a supportive team with more than five decades of travel industry experience. You will be given specific online training with selected cruise lines and on our cruise widget. Some Saturday work may be necessary.
- Competitive salary, depending on experience If you have a passion for travel, know cruising from personal experience, and you would enjoy helping customers find the right cruise- we'd like to hear from you.
- You would need to be available for onboard ship visits in Cobh, to participate in (free/ subsidised) FAM trips offered by the cruise companies, and attend cruise lines' functions.