ITAA Conciliation Procedure
If you have a dispute with an ITAA member, the ITAA Conciliation Procedure offers a process which you may wish to avail of to settle your dispute.
The ITAA Conciliation Procedure allows the parties to the dispute the freedom to explore ways of settling a dispute with the assistance of an independent, impartial person – the Conciliator. For more information see the documents below.
Benefits of booking with an ITAA member Travel Agent
The Irish Travel Agents Association (ITAA) encourages consumers to book with ITAA member travel agents , due to the numerous benefits offered to consumers throughout every stage of their holiday.
Air Passenger Rights
The Irish Aviation Authority (IAA) is the National Enforcement Body for EC 261/2004 which sets out the rights of Air Passengers in the event that their flight is cancelled or delayed or if they are denied boarding or downgraded.
Irish Aviation Authority
The Irish Aviation Authority regulates certain aspects of the aviation and travel trade sectors in Ireland. It is responsible for licensing the travel trade in Ireland, and grants licences to both tour operators and travel agents.
