New online passport renewal service to be unveiled tomorrow

29 March 2017

TRAINING DATE: 08/08/2019

Irish Examiner 29March

The Online Passport Application Service, to be unveiled by Foreign Affairs Minister Charlie Flanagan tomorrow, will allow adult Irish citizens renew their passport books and cards online from wherever they are in the world using their PCs, tablets, or mobile phones via the department’s website.


“The service will be convenient, secure, and it will offer faster and more predictable turnaround times,” said the department.


“This new service is for adult (over-18) renewal applications only. First-time applicants and children will not be able to apply online and the current system will still be in place for them.”


Brexit and an ability to travel abroad thanks to a resurgence in people’s finances have contributed to the increase in passport applications. The 733,060 passports issued in 2016 marks a 9% increase on the previous year.


As recently as the middle of last year, there was a target turnaround of 10 days for those applications submitted in person at the passport offices in Dublin and Cork, and through the An Post Passport Express service.


However, according to Mr Flanagan: “The average processing time for renewal applications submitted through Passport Express is currently 16 working days (our aim is a 15-day turnaround).